Start Off With Success!

Start Off With Success!

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Does your firm provide fertile soil in which your newly hired talent can flourish?  I recently read an article in which the author and researcher raised the question of whether top talent is “portable”, and the individual would succeed in any environment.  Interestingly, even top performers in seemingly individual roles (i.e., financial broker) were often not as successful after a move to a new firm if that new firm did not have a process providing support during the transition and a support structure that encouraged success long-term.  It may sound cliché, but we should ask ourselves, “What can we do today to improve our onboarding process for new hires supporting our employees, allowing them to reach their highest possible level of performance?” 

Dare we let our best assets, top talent, wilt on the vine?

Below are some easy tips to help support your newly hired talent start off with success!

  1. Details matter. Do your best to have the workspace ready (computer, phone, pens, note paper) and business cards ordered prior to the start date.  It can take some time for a new employee to feel at home, but an employer who makes a place for someone sends the message that they care.
  2. Communication! Share any information on paperwork they will need to bring their first day, an agenda of what they can expect that day, any parking information, and a quick summary of the company’s dress code so they don’t feel out of place.
  3. Let your current employees know! Email your team letting them know the name of who is starting, what their title is, their work experience/education, and your hopes for what this new person will bring to the company!
  4. Give them a warm welcome!It doesn’t take much to make a new employee feel welcome. A quick coffee social or donuts in the breakroom goes a long way. You can also have someone from the company take them out to lunch the first day. This allows them to start feeling like they know someone a little better at the company.
  5. Give a tour of the office. Share information such as locations of bathrooms, kitchen/breakrooms, conference rooms, etc. Explain different departments, where HR is located, and any other essentials.
  6. Be wise in choosing the trainer.Like most small businesses, if you don’t have a formal training program, be cautious not to assume that the employee with the most expertise is also the best trainer. Often, you will want to involve multiple people in the process so that the newly hired employee understands how their role fits into the organization.  For example, sales professionals should spend time with customer service or technical support professionals so that they understand the customer.  Also, be aware that people have different learning styles—some need to “do” rather than just hear or see.
  7. Set clear expectations.This is your chance to start with a clean slate.  Review the new employee’s job description letting them know what is expected of them and how they will be measured.  Let them know how often you will meet with them and how to have questions answered.
  8. Ask what their expectations are. It’s just as important to make sure you are meeting their expectations too. For example, the new employee might be used to meeting monthly vs. quarterly. Adjusting to monthly could help them perform better and feel more valued by your company. This would also be the time to communicate any discrepancies if their expectations don’t meet yours. It’s better to try and resolve any issues now versus 6 months from now.
  9. Schedule software trainings and any other necessary formal trainings as soon as possible. It’s important to make sure your new employee knows all software, processes and best practices as soon as possible.
  10. Schedule social outings. The more time your new employee can hangout with your team, the better. Whether they’re going to sing karaoke, play some good ole fashion bingo, or hit some balls at Top Golf, they will get to know each other in a more relaxed setting and make them feel more comfortable.
  11. Put their success in the hands of the entire team.When the team feels it is in their best interest for a newly hired employee to be successful, they are more likely to support them and give the newly hired employee the best possible chance for success.

Do you have any other tips for starting new employees off with success?

Written by: Julie Godshall Brown and Shawn Kinard

 

 

Help Us Help You!

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Most candidates coming to a recruiting firm are looking for help in finding a new job. But little do they know, candidates can be their own worst enemy. Below are some very simple suggestions candidates can do to help their recruiters help themselves in their job search.

  1. Answer your phone. We see too many situations where we’ve called a candidate, left a voicemail, and the call isn’t returned for several days. That isn’t helpful for anyone. Job seekers are called all the time for several different reaspic 1ons: to run a position by them, to set up an interview, to discuss an offer, etc. But when candidates don’t answer the phone, you are not only slowing down your job search, but you’re potentially pushing a recruiter to move on to the next candidate.
  2. Check your voicemail. If in the event you are unable to get to your phone, a voicemail is typically left with the purpose of the phone call. It is very helpful if you check the voicemail before calling back to save you time and your recruiter’s time. Not checking your voicemail first before calling back displays unprofessionalism.
  3. Make sure your voicemail isn’t full. If I had a nickel for every time I’ve called a candidate and their voicemail box is full, I wouldn’t need to work anymore. A best practice would be once you’ve listened to the voicemail, delete it from your phone to make room for future ones!
  4. Take assessments you’re given as soon as possible. When you are looking for a job, it can be hard to find time to work in all the things required for a job search. Assessments are given for all kind of reasons the main one being to help us see if pic 2you’re a fit for a role. If you take 3 days to follow through, what does that say about you? It certainly doesn’t scream you’re excited for this opportunity. The longer you take in finishing the assessments, the longer it will be before you find a new job.
  5. Update your resume with suggested changes in a timely manner. Most recruiters have been in the hiring industry long enough to know the best tips on writing a successful resume. If you’re given suggestions to improve your resume, do your best to get those changes corrected and sent back to us as soon as possible.
  6. Let recruiters know of any changes in your job search. If you get a raise in your current job, need more benefits now, need part time vs. full time now, let your recruiter know as soon as you can. Don’t wait until after we’ve sent your resume to a company or you’ve interviewed to update us on your changes. It is a waste of time for both parties.
  7. Follow up with your recruiter after interviews. pic 3If you loved your interview and love the job, let us know. If you learned things about the job that makes you no longer interested, let us know. We want to know your feedback to better serve you and our client. The faster we receive feedback, the faster we can be in finding the perfect fit for you!

We certainly know how hard finding a new job can be. But with these tips, your job search can be easier and smoother for both you and your recruiter!

Written by: Shawn Kinard

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Prepping is a Must!

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Have you ever finished an exam and known immediately you got an A? It’s one of the best feelings. While I can’t promise you an A on your next interview, I can promise you will go in feeling more prepared than ever before! I’ve been at Godshall for over 6 years now and work with some of the most trusted experts in the field of hiring. We have come up with some of our best tips to prepare for your next interview. After reading these tips, you’ll be an expert too!

  1. Researching, i.e., Stalking.Let’s be honest, we’ve all surprised ourselves at how good we are at stalking. Thanks to social media, you now can uncover a person’s entire life story without even knowing their last name. So why not put those stalking skills to good use? Your goal is to go in feeling like you already work there! Make sure to research the following:
    • The company:
      1. How long have they been around?
      2. What is their mission?
      3. How many employees do they have?
      4. Who are their competitors?
      5. What do they do?
      6. Have they been in the news recently?
    • The interviewers:
      1. What is their job title?
      2. Check them out on LinkedIn and other social media outlets to see what they’re like, how long they’ve been in that role, and any other interesting info.
      3. Google them to see if they are in the news.
  1. Study the Job Description. Sometimes companies do not provide the most detailed job description. When they do, make sure you truly understand the job and what you will be doing. Nothing says a lack of detail and understanding quite like telling an interviewer you’re not much of a desk person when you’re interviewing for an accounting position. #notwinning  Also, compare your previous experience with this new role so when they ask why they should hire you, you’ve got the hard facts.
  2. Practice makes perfect. If you have not interviewed in a while, it would be in your best interest to practice answering some of the traditional interview questions (Tell me about yourself, strengths vs. weaknesses, why you are looking, etc.) You want to present yourself as a calm and poised professional. Practicing will help relieve some of those pre-interview jitters and will help you come across more confident as well.
  3. Dress the part. The company and market will determine what you should wear. For about 90% of interviews, traditional business attire is acceptable. When you’re interviewing for marketing agencies or young startup companies, you might be able to branch out a little and show your creativity. Once you have your outfit picked out, put it on a few days before. Have someone else critique it to make sure it all looks good. Make sure everything is spotless and perfectly ironed.  Also, it’s a good idea to plan a back-up outfit in case your coffee decides to go crazy. Your goal is to leave your home feeling confident and on point from head to toe.
  4. Know where you’re going ahead of time. Thanks to Google Maps, you can now see an overhead and street view of the company. Once you have an idea of what the building looks like, find directions from your home to the company. You might even want to print or screenshot those directions just in case. Finally, drive that exact route to make sure there aren’t any road closings, heavy traffic areas, or anything else that might delay your commute the day before (Waze is a great app to show current wrecks, heavy traffic areas, road closings, etc.). Showing up late for an interview is not professional.
  5. Remember, they’re not JUST a receptionist. That receptionist may very well be your ticket into or out of the company. Treat everyone with the same respect whether they are the administrative assistant or the CEO. How you treat people when no one else is looking says a lot about your character and how you will truly act if you get the job.
  6. Bring several copies of your resume and references. Having extra copies helps you looked prepared and organized. In some cases, the hiring manager might’ve lost yours and needs a new one. In other cases, other employees might be pulled into the interview and would like to see a copy as well.

Now go ace that interview!

Written by: Shawn Kinard

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What do you ❤️ about your job?

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It’s very rare to hear people say, “I absolutely love my job.” In fact, I’ve probably only heard it once or twice since entering the workforce. Most of the conversations we have in the recruiting field are talking about how much one hates their job and how they can’t wait to leave. I’d like to put a spin on things for this month of LOVE and share with you the reasons I love my job!

 

I ❤️ MY COWORKERS!

To say I LOVE my coworkers is a complete understatement. I’ve worked with them for over 5 years now and honestly can say I look at them as my family. Our team is set up kind of like a “bull pin” area and it really helps us work more collaboratively and handle stress better when it comes. This group of people really appreciates one another and are always there to help carry the burdens and anxieties of the day. It’s one thing to work with people you love; it’s even better when you work with people who love you/appreciate you back!

I ❤️ MY BOSSES!

Both my manager and the owner of the company have personally invested time and energy into helping me be the best I can be. I’ve experienced managers in the past that only cared about themselves and growing their career. That’s the exact opposite of mine. They have used their time to help me grow and mature into the business person I am today.

I ❤️ WHAT I DO!

Please don’t hate me. I know it’s rare to love your job and I know I’ve been blessed! It took me a long time to get to a point where I truly love my job. If you’ve recently graduated, your first job probably isn’t going to make your heart flutter. Mine didn’t. And my first job was at the same company I’m at now! I started out a receptionist answering phones and greeting candidates. Was it a great job for a new college grad looking to get into the HR field? Of course! Was it my dream job? No. But I was told this position had room to grow and guess what? I grew. It took time and my patience grew 😊, but it was honestly worth it! I do a mix of marketing and HR which is exactly what my degrees were in. It’s challenging, it’s something different every day, and its positively impacting those around us!

Jobs aren’t perfect, and neither is mine. But instead of always focusing on the negative, I’m choosing to focus on the things I love and I’m thankful for. And I’m sure if you looked at yours closely, you could find some things too!

Share below what you ❤️ about your job!

Written by: Shawn Kinard