Start Off With Success!

Start Off With Success!

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Does your firm provide fertile soil in which your newly hired talent can flourish?  I recently read an article in which the author and researcher raised the question of whether top talent is “portable”, and the individual would succeed in any environment.  Interestingly, even top performers in seemingly individual roles (i.e., financial broker) were often not as successful after a move to a new firm if that new firm did not have a process providing support during the transition and a support structure that encouraged success long-term.  It may sound cliché, but we should ask ourselves, “What can we do today to improve our onboarding process for new hires supporting our employees, allowing them to reach their highest possible level of performance?” 

Dare we let our best assets, top talent, wilt on the vine?

Below are some easy tips to help support your newly hired talent start off with success!

  1. Details matter. Do your best to have the workspace ready (computer, phone, pens, note paper) and business cards ordered prior to the start date.  It can take some time for a new employee to feel at home, but an employer who makes a place for someone sends the message that they care.
  2. Communication! Share any information on paperwork they will need to bring their first day, an agenda of what they can expect that day, any parking information, and a quick summary of the company’s dress code so they don’t feel out of place.
  3. Let your current employees know! Email your team letting them know the name of who is starting, what their title is, their work experience/education, and your hopes for what this new person will bring to the company!
  4. Give them a warm welcome!It doesn’t take much to make a new employee feel welcome. A quick coffee social or donuts in the breakroom goes a long way. You can also have someone from the company take them out to lunch the first day. This allows them to start feeling like they know someone a little better at the company.
  5. Give a tour of the office. Share information such as locations of bathrooms, kitchen/breakrooms, conference rooms, etc. Explain different departments, where HR is located, and any other essentials.
  6. Be wise in choosing the trainer.Like most small businesses, if you don’t have a formal training program, be cautious not to assume that the employee with the most expertise is also the best trainer. Often, you will want to involve multiple people in the process so that the newly hired employee understands how their role fits into the organization.  For example, sales professionals should spend time with customer service or technical support professionals so that they understand the customer.  Also, be aware that people have different learning styles—some need to “do” rather than just hear or see.
  7. Set clear expectations.This is your chance to start with a clean slate.  Review the new employee’s job description letting them know what is expected of them and how they will be measured.  Let them know how often you will meet with them and how to have questions answered.
  8. Ask what their expectations are. It’s just as important to make sure you are meeting their expectations too. For example, the new employee might be used to meeting monthly vs. quarterly. Adjusting to monthly could help them perform better and feel more valued by your company. This would also be the time to communicate any discrepancies if their expectations don’t meet yours. It’s better to try and resolve any issues now versus 6 months from now.
  9. Schedule software trainings and any other necessary formal trainings as soon as possible. It’s important to make sure your new employee knows all software, processes and best practices as soon as possible.
  10. Schedule social outings. The more time your new employee can hangout with your team, the better. Whether they’re going to sing karaoke, play some good ole fashion bingo, or hit some balls at Top Golf, they will get to know each other in a more relaxed setting and make them feel more comfortable.
  11. Put their success in the hands of the entire team.When the team feels it is in their best interest for a newly hired employee to be successful, they are more likely to support them and give the newly hired employee the best possible chance for success.

Do you have any other tips for starting new employees off with success?

Written by: Julie Godshall Brown and Shawn Kinard

 

 

Where Were You When The World Stopped Turning?

Where Were You When The World Stopped Turning?

Today marks the 18th anniversary of 9/11! It is hard to believe that 18 years has already passed since this devastating tragedy! Today we want to commemorate the lives that were lost on 9/11 and also the lives that were changed forever because of it! Below are stories from our staff of when and where they were the day the world stopped turning!

“I was on my way to a Milliken plant up in Marietta, SC. Along the way, I had to stop at a Verizon store for a phone repair. The customer service representative mentioned something about a plane flying into the World Trade Center Towers in NY. My first reaction was disbelief, but once I got back into my car the radio stations were full of information – I vividly remember very somber discussions on every station. When I got up to Marietta, I called my client and we agreed on postponing our meeting. Due to this, I promptly went into a small hardware store – sat down on a stool beside the store owner and watched all the madness unfold on a very old TV! I recall being shocked and fearful of the world and my children who were at a very young age. My company had representatives flying on a daily basis. The message to all of us was to get home any way you can and to not travel until further authorized. I was blessed and thankful that I was simply in Travelers Rest, SC that horrific day. “ – Drew Brown, VP of Sales and Marketing

“I was working for the Girl Scouts and was at a United Way campaign kickoff in Pickens where WYFF’s Carole Goldsmith was speaking. I got back in my car and it was all over the radio. I went home for lunch and watched the replaying of the towers collapsing over and over. It was like nothing I’d ever seen before to see those airplanes fly into the Twin Towers and bring all that steel down with all of those people who were just going to work like any other day. I’ll never forget those images.” – Karen Truesdale, VP of Administration

“I was in Charlotte at my condo working on my marketing report and watching the Today Show. Everything unfolded in front of my eyes. I called my mom who was alone in Virginia and told her to turn the TV – we told each other that we loved each other. After that I raced into work – I did not want to be alone. I watched it with co-workers on the television at work. I worked in healthcare at the time and the hospital was in urgent mode. With Charlotte being one of the largest financial markets in the US at the time, everyone was uneasy. Detailed emails from friends of friends in New York flooded in – bringing this horrific day very close to home.” – Katherine Ericson, Marketing and IT Recruiter

“I was at Godshall when I heard that a plane crashed into one of the Twin Towers.  I was scheduled to fly to NY to visit my sister in 2 days and I selfishly thought “Oh no, I bet my flight will be cancelled.” I did not remotely grasp what this “plane crash” meant at the time. I went to the break room to watch the TV and my heart sank with each minute of the broadcast. To learn this was not an accidental plane crash, but a horrendous act of terrorism, it suddenly hit me that those towers were filled with thousands of innocent people. Someone’s mother, father, child, co-worker and friend were killed that day. The shock, disbelief and fear were surreal. From that day forward, I begin to pray for the safety of our country and those families affected, not just those in my immediate life. It put all life’s petty complaints in perspective.” – Cathy Boggs – Professional Recruiter

“I was in my 6th grade homeroom class when I received news about the 9/11 attack. I remember my teachers all having a horrified look on their faces, but I had no idea why. My teacher wouldn’t let us watch the news probably trying to reduce as much panic as possible. At that age, I wasn’t able to grasp just how huge of an impact this attack was and would be for our families and for this country. I remember coming home after school and seeing my mom on her knees in our living room floor crying. We watched the news for the next several hours in silence and shock. My heart goes out to the families who lost loved ones in the attack and also in the war that followed. May we never forget!” – Shawn Kinard – Recruiting and Branding Specialist

I was in the office with my team.  The phones literally stopped ringing and things got very quiet. Once we learned what had happened, we watched the TV together and saw the second plane hit the tower.  It truly was surreal. I think we all had an immediate desire to tell everyone we love that we love them.  I’m not sure that I really processed at the time the impact and what it would mean to our country for many years to come.” – Julie Brown, Owner

 We had just moved into a new building with the public accounting firm I worked for.  I heard the news while listening to the Today Show.  I started racing through the office to try to find our TV and watch.  Several other co-workers joined me.  We sat there for hours in shock and disbelief.  Stunned that something of this magnitude could happen at this day and time.  The rest of the day we all went through the motions but our hearts were with those directly affected by the tragedy.   Then I witnessed America coming together and being united following the attack.  That night we were scheduled to have my first meeting as President for the Junior League of Greenville.  We decided quickly to postpone that meeting and allow everyone to be at home with their families.  A week later we held a special memorial candlelight service to honor the 9/11 victims.  It was truly a very special memory that I will always treasure.” – Courtney Thomas, Professional Recruiter

“I was at home that day and remember my brother calling me to come look at the TV. It was right after the first plane had crashed into the tower. I remember calling my mom at work to tell her what was happening. I watched in shock as they continued to show images of the second tower and the video of people running the streets in shock. It was so surreal, and I remember the sadness I felt for all of those people and kept saying over and over how could this happen. It was terrifying to learn that this was an intentional act on our country. I will never forget that day and the impact it has made on our nation.”Wendy Blye, Healthcare and Insurance Recruiter

 “It was a beautiful morning and the sky was so blue.  The air had a certain crispness that felt like the beginning of fall.  I worked for the Greater Roanoke Chamber of Commerce at the time and was in a Workforce Development meeting for the school districts.   All of the Superintendents and Leadership for the surrounding counties were there. One by one, beepers started going off and people began to excuse themselves.  When they all came back to the room, it was clear something terrible had occurred. My mom was a nurse at the local hospital.  They were given the order to prepare for patients to be flown in for care.  We were seemingly so far from DC.  That was when it really hit me.  Watching the family members on TV holding pictures and pleading to find their loved ones was so hard to watch.  The next day I was leaving for work and found my father-in-law on my front porch hanging a huge American flag.  In the midst of such pain, it was so moving to see the resurgence of American pride across the nation. “ – Sara Thompson, Healthcare and Insurance Recruiter

 “I was a Senior in college at James Madison University in Virginia. I was in a marketing class with about 30 other students and someone came to the door to get our professor’s attention. Without telling us what was going on, the professor instructed us to leave class and suggested we move to an auditorium where they were broadcasting the news. I got to a room where there was a live feed just in time to see the second plane hit. It honestly didn’t seem real. We went from thinking it was an accident to realizing that we were under attack. The crash near the pentagon was just a couple of hours away, and my sister working within a few miles of that incident. I had many friends with family in NY, and I clearly remember them not being able to get through to anyone on their cell phones. It was frightening, confusing, and terribly sad all at once.” John Riddle, Manufacturing and Engineering Recruiter

“I had just started my sophomore year at American University in Washington, DC. Every morning I would get ready for class with the TV on merely for background noise. September 11, 2001 – breaking news. I sat there without words as I watched the 2nd plane hit the World Trade Center. Fear rushed over me knowing that the majority of my family works in the city. I was scared for them and everyone else stuck there. About an hour later, more breaking news. A plane had hit The Pentagon. This was only 6 miles away from campus. We were 4 miles from The White House. Sirens filled the streets. Classes were cancelled and the school was on lockdown. Rumors flew – what if they went after a school? Would it be THE American University? It was a scary day. A sad day. A day of loss. And a day that we will never forget.” Celia Blitzer, Office Manager

Written by: Staff at Godshall Professional Recruiting

Help Us Help You!

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Most candidates coming to a recruiting firm are looking for help in finding a new job. But little do they know, candidates can be their own worst enemy. Below are some very simple suggestions candidates can do to help their recruiters help themselves in their job search.

  1. Answer your phone. We see too many situations where we’ve called a candidate, left a voicemail, and the call isn’t returned for several days. That isn’t helpful for anyone. Job seekers are called all the time for several different reaspic 1ons: to run a position by them, to set up an interview, to discuss an offer, etc. But when candidates don’t answer the phone, you are not only slowing down your job search, but you’re potentially pushing a recruiter to move on to the next candidate.
  2. Check your voicemail. If in the event you are unable to get to your phone, a voicemail is typically left with the purpose of the phone call. It is very helpful if you check the voicemail before calling back to save you time and your recruiter’s time. Not checking your voicemail first before calling back displays unprofessionalism.
  3. Make sure your voicemail isn’t full. If I had a nickel for every time I’ve called a candidate and their voicemail box is full, I wouldn’t need to work anymore. A best practice would be once you’ve listened to the voicemail, delete it from your phone to make room for future ones!
  4. Take assessments you’re given as soon as possible. When you are looking for a job, it can be hard to find time to work in all the things required for a job search. Assessments are given for all kind of reasons the main one being to help us see if pic 2you’re a fit for a role. If you take 3 days to follow through, what does that say about you? It certainly doesn’t scream you’re excited for this opportunity. The longer you take in finishing the assessments, the longer it will be before you find a new job.
  5. Update your resume with suggested changes in a timely manner. Most recruiters have been in the hiring industry long enough to know the best tips on writing a successful resume. If you’re given suggestions to improve your resume, do your best to get those changes corrected and sent back to us as soon as possible.
  6. Let recruiters know of any changes in your job search. If you get a raise in your current job, need more benefits now, need part time vs. full time now, let your recruiter know as soon as you can. Don’t wait until after we’ve sent your resume to a company or you’ve interviewed to update us on your changes. It is a waste of time for both parties.
  7. Follow up with your recruiter after interviews. pic 3If you loved your interview and love the job, let us know. If you learned things about the job that makes you no longer interested, let us know. We want to know your feedback to better serve you and our client. The faster we receive feedback, the faster we can be in finding the perfect fit for you!

We certainly know how hard finding a new job can be. But with these tips, your job search can be easier and smoother for both you and your recruiter!

Written by: Shawn Kinard

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Prepping is a Must!

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Have you ever finished an exam and known immediately you got an A? It’s one of the best feelings. While I can’t promise you an A on your next interview, I can promise you will go in feeling more prepared than ever before! I’ve been at Godshall for over 6 years now and work with some of the most trusted experts in the field of hiring. We have come up with some of our best tips to prepare for your next interview. After reading these tips, you’ll be an expert too!

  1. Researching, i.e., Stalking.Let’s be honest, we’ve all surprised ourselves at how good we are at stalking. Thanks to social media, you now can uncover a person’s entire life story without even knowing their last name. So why not put those stalking skills to good use? Your goal is to go in feeling like you already work there! Make sure to research the following:
    • The company:
      1. How long have they been around?
      2. What is their mission?
      3. How many employees do they have?
      4. Who are their competitors?
      5. What do they do?
      6. Have they been in the news recently?
    • The interviewers:
      1. What is their job title?
      2. Check them out on LinkedIn and other social media outlets to see what they’re like, how long they’ve been in that role, and any other interesting info.
      3. Google them to see if they are in the news.
  1. Study the Job Description. Sometimes companies do not provide the most detailed job description. When they do, make sure you truly understand the job and what you will be doing. Nothing says a lack of detail and understanding quite like telling an interviewer you’re not much of a desk person when you’re interviewing for an accounting position. #notwinning  Also, compare your previous experience with this new role so when they ask why they should hire you, you’ve got the hard facts.
  2. Practice makes perfect. If you have not interviewed in a while, it would be in your best interest to practice answering some of the traditional interview questions (Tell me about yourself, strengths vs. weaknesses, why you are looking, etc.) You want to present yourself as a calm and poised professional. Practicing will help relieve some of those pre-interview jitters and will help you come across more confident as well.
  3. Dress the part. The company and market will determine what you should wear. For about 90% of interviews, traditional business attire is acceptable. When you’re interviewing for marketing agencies or young startup companies, you might be able to branch out a little and show your creativity. Once you have your outfit picked out, put it on a few days before. Have someone else critique it to make sure it all looks good. Make sure everything is spotless and perfectly ironed.  Also, it’s a good idea to plan a back-up outfit in case your coffee decides to go crazy. Your goal is to leave your home feeling confident and on point from head to toe.
  4. Know where you’re going ahead of time. Thanks to Google Maps, you can now see an overhead and street view of the company. Once you have an idea of what the building looks like, find directions from your home to the company. You might even want to print or screenshot those directions just in case. Finally, drive that exact route to make sure there aren’t any road closings, heavy traffic areas, or anything else that might delay your commute the day before (Waze is a great app to show current wrecks, heavy traffic areas, road closings, etc.). Showing up late for an interview is not professional.
  5. Remember, they’re not JUST a receptionist. That receptionist may very well be your ticket into or out of the company. Treat everyone with the same respect whether they are the administrative assistant or the CEO. How you treat people when no one else is looking says a lot about your character and how you will truly act if you get the job.
  6. Bring several copies of your resume and references. Having extra copies helps you looked prepared and organized. In some cases, the hiring manager might’ve lost yours and needs a new one. In other cases, other employees might be pulled into the interview and would like to see a copy as well.

Now go ace that interview!

Written by: Shawn Kinard

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